What a skill is
A skill is a packaged set of instructions — usually a markdown document — that teaches an agent how to handle a specific kind of task. If the system prompt is the job description, skills are the playbooks on the shelf. Skills work like skills systems you may know from developer tools (Cursor, Claude Code, Windsurf): you import a skill into your workspace, then assign it to one or more agents. When a skill is assigned, its guidance is available during conversation and automated runs — without pasting the same paragraphs into every agent’s Builder tab.Skills vs. other configuration
A refund-handling skill might describe escalation steps; Contact Book Focus lets the agent look up the customer; the system prompt sets tone and policy.
Importing skills
Skills enter your workspace through import — typically from a URL, file, or shared skill package your organization maintains.
After import, the skill appears in your workspace Skills library with a name and short description. You can assign it to agents without copying its contents into each Builder tab.
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Workspace Skills library or import dialog. Show Import skill (URL or file), a list of imported skills with name/description, and an Assign to agent action.
Assigning skills to an agent
On the agent detail page, open the Skills area (alongside Focus, Actions, and Linked Context). Assign one or more imported skills to this agent.
Removing a skill from an agent does not delete it from the workspace library — other agents can still use it.
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Agent Skills tab: assigned skills as cards with remove control, plus Add skill picker listing workspace library skills not yet assigned.
Writing or requesting skills
Good skill content reads like a concise runbook:- When to use — triggers that should activate this playbook
- Steps — ordered procedure the agent should follow
- Output format — what “done” looks like
- Escalation — when to stop and hand off to a human
When to use skills
Where to go next
Configure an agent
Skills tab alongside Focus, Actions, and linked context.
Promote to team member
After skills and testing, add the agent to your team for Evolve work.
System prompt & variables
When to fix the prompt vs. add a skill.
Glossary
Quick definitions for skill-related terms.

